Privacy Policy

The purpose of this Privacy Policy is to inform you about the types of personal information Big Buds Cannabis Sales (“Big Buds Cannabis Sales”, “we”, “our”, or “us”) collects, uses, discloses, and protects. This policy explains how we handle your information when you visit or use our website at bigbudscannabissales.ca, our online ordering platform, and related services.

We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or providing us with personal information, you agree to the terms of this Privacy Policy.

Collection of Personal Information

What is Personal Information?

Personal information means information about an identifiable individual. This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth or age verification information

  • Order and purchase information

  • Payment details

  • IP address and device information

  • Any information you voluntarily provide to us

Business contact information used solely for professional communications is generally not considered personal information.

How We Collect Information

We collect personal information in a fair and lawful manner, including when you:

  • Place an order through our website

  • Create an account

  • Contact us by phone, email, or contact forms

  • Subscribe to newsletters or promotions

  • Participate in contests or surveys

  • Interact with our website or online menu

  • Request customer support

We may also collect information automatically through cookies and similar technologies.

Age Restrictions

Our products and services are intended only for individuals who are of legal cannabis purchasing age in their province or territory. We do not knowingly collect personal information from minors.

Website Technologies and Cookies

We may collect non-personal technical information such as:

  • Browser type

  • Device information

  • Operating system

  • Referring websites

  • Pages visited

  • Website activity and usage statistics

We may use cookies and similar technologies to:

  • Improve website functionality

  • Remember preferences

  • Analyze website traffic

  • Enhance user experience

  • Support marketing and advertising efforts

You may disable cookies in your browser settings, although some website features may not function properly.

Use of Personal Information

We may use your personal information for purposes including:

  • Processing and fulfilling orders

  • Providing customer support

  • Age verification

  • Sending transactional emails and updates

  • Managing promotions and contests

  • Improving our website, products, and services

  • Fraud prevention and security

  • Legal and regulatory compliance

  • Marketing communications (where permitted or consented to)

We will only use your information for purposes that are reasonable and necessary.

Consent

By providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions.

Disclosure of Personal Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Delivery providers

  • Website hosting providers

  • E-commerce and online ordering platforms

  • Marketing and analytics providers

  • Professional advisors and legal authorities where required by law

These service providers are only authorized to use your information as necessary to provide services to us.

Third-Party Platforms

Our website and online ordering systems may use third-party platforms and integrations, including:

  • Squarespace

  • Dutchie

  • Netlify

  • Microsoft 365

  • Payment processing providers

  • Analytics providers such as Google Analytics

Your interactions with third-party services may also be governed by their own privacy policies.

Storage and Security

Your information may be stored in Canada, the United States, or other jurisdictions where our service providers operate.

We implement reasonable physical, administrative, contractual, and technical safeguards to protect your personal information against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only as long as necessary for:

  • Business purposes

  • Legal obligations

  • Tax and accounting requirements

  • Dispute resolution and enforcement

When no longer required, information is securely deleted or anonymized.

Marketing Communications

If you subscribe to promotional communications, we may send updates, offers, and marketing messages.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

Access and Correction Requests

You may request access to, correction of, or deletion of your personal information by contacting us.

We may require verification of identity before processing requests.

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of our website after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Big Buds Cannabis Sales
Website: https://bigbudscannabissales.ca

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein.